Enter your order number and the email you used at checkout to see where your order is.

Full tracking via email. Lost, damaged, or badly delayed? We reship it free or refund you in full.

Pour suivre votre commande veuillez saisir votre ID de commande dans la boite ci-dessous et cliquer le bouton « Suivre ». Il vous a été donné sur votre reçu et dans l’e-mail de confirmation que vous avez du recevoir.

Where to find your tracking number

  • In the shipping email we send as soon as your order leaves our warehouse.
  • In My account, under Orders, if you are signed in.
  • Or send your order number to the team on WhatsApp.

When will it arrive?

US orders arrive in 1–5 business days in total by DHL Express or FedEx, once your prescription is verified. See our shipping policy for other countries.