Enter your order number and the email you used at checkout to see where your order is.

Full tracking via email. Lost, damaged, or badly delayed? We reship it free or refund you in full.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Where to find your tracking number

  • In the shipping email we send as soon as your order leaves our warehouse.
  • In My account, under Orders, if you are signed in.
  • Or send your order number to the team on WhatsApp.

When will it arrive?

US orders arrive in 1–5 business days in total by DHL Express or FedEx, once your prescription is verified. See our shipping policy for other countries.